Driving organization-wide adoption of a data visualization software

Situation

Data is referred to as the new oil. However, it is only valuable if employees across the organization can easily find it and use it make better decisions. A leading cloud Data & AI vendor was making it possible for people to use the software within their flow of work and wanted to increase usage across thousands of its customers across the world. They were planning to do all this, without investing in new training professionals.

Key objectives

Enable self-service adoption initiatives within the customers
Inspire users to use the data visualization software​

Enabling self-service adoption initiatives

HSV Digital worked with the client to create a series of self-service kits that customers can use to run training events.

Inspiring users to adopt the software

We realized that training would not be enough to drive adoption. So, we created a 3-month internal campaign to reinforce key use cases and inspire employees to start small.​

Key themes

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